Raj Sharma, David C. Wyld
“According to research, only 6% of large federal IT programs succeed, while the rest wallow in cost overruns, scope creep and schedule delays,” said David C. Wyid, co-author of the study and C.E. Laborde Professor of Management at Southeastern Louisiana University. “Our study raises questions about how IT programs are managed, how leadership and better governance can head off problems, and how we can create more meaningful competition to drive more innovation.”
This paper highlights the biggest challenges facing public sector IT programs, including a risk-averse “check the box” culture and a slow requirements and procurement process that lock out small and larger suppliers alike, depriving the government of much needed innovations available in the market.