Ineffective and inefficient government operations cost taxpayers billions of dollars every year, and result in unmet citizen needs. We are the premier Operational Excellence Experts helping public sector and mission-driven organizations (and bureaus / offices and programs within them) run their organizations more effectively and efficiently, deliver better outcomes and lower costs.

We accomplish this by arming our clients with the insights, tools, and concrete actions to:

1

Define and clearly communicate measurable outcomes to be accomplished, and develop pragmatic and executable strategies and plans to deliver those outcomes

2

Set up the right organizational design to execute the strategy, and staff it with a correctly sized workforce bringing the right skill mix correctly deployed against mission priorities

3

Eliminate waste and duplicative / redundant work not aligned with the strategy and mission priorities, streamline activities / processes / systems, and better use data to make smarter operational decisions

4

Build, efficiently and cost-effectively source from, and better manage a network of suppliers and industry partners bringing the right capabilities to deliver the desired outcomes

We have used this proven approach across hundreds of engagements with dozens of clients, including nearly every Federal government agency. To date, we have delivered over 5-15X ROI to our clients across our operational improvement projects. Our seasoned team of experts can help you cut costs and improve outcomes regardless of where you are today.

Learn More About Our Solutions

Outcome Definition and Alignment

Strategic Planning and Execution

Performance Metrics and Benchmarking

Data-Driven Measurement and Performance Management

Cost Benchmarking and Cost Reduction

Process Analysis and Improvement

Data-Driven Decision Making

Program Analysis and Performance Improvement

Support Function and Infrastructure Optimization

Workforce Planning and Needs Analysis

Workforce and Organizational Effectiveness

Organizational Design

Talent and Performance Management

Culture and Change Management

Strategic Sourcing and Category Management

Mission Critical Procurement Strategies

Data Strategy and Analytics

Acquisition Program Effectiveness