Willis Zhu
Associate Partner

Willis has over 8 years’ experience advising clients across the federal government in operations and IT improvement. His work has focused on cost reduction, operational effectiveness, process improvement, and performance management. Willis has developed deep expertise in driving change in environments requiring the buy-in of multiple government stakeholders, both within and across agencies.
Expertise highlights:
- Data analysis, process mapping, business case analysis
- Development of metrics to measure desired outcomes
- Change management, including stakeholder analysis, workshop and interview facilitation
Willis Zhu’s Recent Publications
Inventory Excellence: Illuminating Opportunities for a DoD Logistics Organization Using Data-Driven Decision Making
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Targeting for Impact: Helping a Federal Agency Mine “Dark Data” to Improve Citizen Outcomes
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Making the Whole Greater Than the Sum of Its Parts: Developing a Common Performance Measurement Approach for Multiple Units
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